Enquire CRM, Marketing Automation and Contact Center technology solutions designed for senior living to optimize sales transparency, shorten the sales cycle, and increase conversion ratios.
Enquire integrates seamlessly with your business systems and processes to increase admissions, gain better data, and create an exceptional experience for your customers. Benefits include:
Empower your organization to convert faster than the competition and sell more. Save dollars spent on staffing and technology and streamline the admission process with our industry-leading contact center solutions.
Connect with website visitors in real-time with live chat. Enquire Contact Center converts online chats to presentations and tours while providing immediate support to residents and patients.
Simplify your marketing and sales process with fully-integrated call tracking, landing page creation, web forms, emails, workflows and social media scheduling.
Access and analyze your data, including over 100 report and dashboard visualizations featuring an easily-customizable interface.
Enquire Contact Center is the largest in senior housing and our dedicated teams assist thousands of communities across the country with lead management.
Enquire Business Intelligence creates beautiful and insightful reports and dashboards for your team automatically, removing the need for manual reporting.
With 95% of our customers coming from a legacy system, we have lots of experience migrating data! Our implementation and migration process consists of mapping old data to our system and giving each client a sandbox to take a look at data and compare to their old system prior to moving it into production.
The setup fee is determined by the size of your database(s) and system you are migrating from. After that the cost is $110 / user per month and volume discounts are available at 20, 50, 150, etc. users. This cost includes full access to the CRM, account management, and support and the help desk (located in Denver and accessible via phone and email).
Yes we do! We have a fully integrated marketing module where you can create email templates, landing pages, surveys, web forms and integrate call tracking numbers. Marketing is fully integrated with the CRM for better tracking of market sources and return on investment from market sources.
A typical timeframe for a CRM implementation with a data migration or transfer from a legacy system is 4 weeks. This includes provisioning each location(s) database, configuring forms, fields, and users and configuring automated workflows. Those that don’t need a migration of data can get up and running in a week depending on their scope.
Our system is HIPAA compliant and all data is hosted in Microsoft’s trust center so that you never have to worry about hosting, maintaining or losing data.
We already have integrations with popular industry EMR/EHR and billing systems. We also have a robust API that can be used to integrate with any system including internal systems.