for Senior Living
Enquire CRM, Marketing Automation and Contact Center technology solutions designed for senior living to optimize sales transparency, shorten the sales cycle, and increase conversion ratios.
Enquire for senior living Solutions for rental and life plan senior living communities
Enquire integrates seamlessly with your business systems and processes to increase admissions, gain better data, and create an exceptional experience for your customers. Benefits include:
- Increased move-ins and occupancy
- Reduced administrative costs
- Increased sales performance transparency
- Automated dashboards and reports
Enquire CRM
Integrate seamlessly with your business systems and processes to increase admissions, gain better data and create an exceptional experience for your customers. Customizable terminology, workflows and sales process.
Contact Center
Empower your organization to convert faster than the competition and sell more. Save dollars spent on staffing and technology and streamline the admission process with our industry-leading contact center solutions.
Live Chat
Connect with website visitors in real-time with live chat. Enquire Contact Center converts online chats to presentations and tours while providing immediate support to residents and patients.
Marketing Automation
Increase occupancy with streamlined lead management and reporting.
Marketing Automation
Simplify your marketing and sales process with fully-integrated call tracking, landing page creation, web forms, emails, workflows and social media scheduling.
Business Intelligence
Access and analyze your data, including over 100 report and dashboard visualizations featuring an easily-customizable interface.
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Explore Enquire for Senior Living
Enquire CRM
Increase sales performance with better lead management
Enquire CRM is proven to drive more sales for senior living communities.
- User friendly interface
- Automated workflows
- Click to call, text, email
- Custom terminology
- Configurable goals
- Cost-per-lead tracking
- Outlook/Gmail integration
- Appended market data
- Marketing automation
- Mobile app
- Custom dashboards
- Referral tracking
- Event management
- Apartment tracking
Contact center
Never miss another opportunity with Enquire Contact Center
Enquire Contact Center is the largest in senior housing and our dedicated teams assist thousands of communities across the country with lead management.
- Inbound and outbound calls
- Live chat services
- Web form response
- Referral response
- Sales call backup
Live Chat
Easily capture inquiries with Live Chat
Connect with your website visitors in real time with live chat. Enquire Contact Center converts online chats to presentations and tours while providing immediate support to residents and patients.
- Real-time chat
- Dedicated team
- Simple to install
- Proactive chat pop-up option
- Fully integrated with Enquire CRM
Marketing Automation
Generate more organic leads and reduce your cost per lead
Enquire Marketing Automation Platform (MAP) increases occupancy and streamlines lead management.
- Create email templates and drip campaigns
- Create landing pages and link to digital advertising
- Enquire CRM integration populates exact market source of leads
- Procure call tracking lines integrated with Enquire CRM
business intelligence
Make real-time decisions with automated dashboard reports
Enquire Business Intelligence creates beautiful and insightful reports and dashboards for your team automatically, removing the need for manual reporting.
- Reports are rolled up by company, region and location
- Create custom reports and dashboards
- Understand your lead patterns and business development performance
- Gain insight into occupancy and census
Resources
Find out how senior living and life plan communities are benefiting from Enquire technology solutions!
Testimonials
Enquire CRM is very user-friendly, especially for sales. It’s easy to access the data we need to make good sales decisions. It’s easy to determine where we need more training, where we could be more effective, and what activities we need to put more energy into to get the right results. Customization is key. We tried other systems and none of them put the time and effort into our problem. Enquire CRM cared enough to work with us to find the solution that we needed.
Pat Cokingtin, Americare
Moving to Enquire Solutions is an exciting step for Stellar Senior Living. Enquire’s ability to customize has allowed us to integrate our company-specific sales process into their system. Additionally, the Enquire platform will communicate with our business intelligence software and integrate with an email automation platform that we plan to roll out. Enquire is truly ‘cutting-edge’ when it comes to evolution in this space.
Aaron Benton, Stellar Senior Living
Frequently Asked Questions
Can we migrate our data from our current system to Enquire CRM?
With 95% of our customers coming from a legacy system, we have lots of experience migrating data! Our implementation and migration process consists of mapping old data to our system and giving each client a sandbox to take a look at data and compare to their old system prior to moving it into production.
How much does it cost?
The setup fee is determined by the size of your database(s) and system you are migrating from. After that the cost is $110 / user per month and volume discounts are available at 20, 50, 150, etc. users. This cost includes full access to the CRM, account management, and support and the help desk (located in Denver and accessible via phone and email).
Do you provide marketing automation?
Yes we do! We have a fully integrated marketing module where you can create email templates, landing pages, surveys, web forms and integrate call tracking numbers. Marketing is fully integrated with the CRM for better tracking of market sources and return on investment from market sources.
How long does implementation take?
A typical timeframe for a CRM implementation with a data migration or transfer from a legacy system is 4 weeks. This includes provisioning each location(s) database, configuring forms, fields, and users and configuring automated workflows. Those that don’t need a migration of data can get up and running in a week depending on their scope.
Is Enquire CRM HIPAA compliant?
Our system is HIPAA compliant and all data is hosted in Microsoft’s trust center so that you never have to worry about hosting, maintaining or losing data.
Do you integrate with other systems?
We already have integrations with popular industry EMR/EHR and billing systems. We also have a robust API that can be used to integrate with any system including internal systems.
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Greenwood Village, CO 80111
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©2022 Enquire®. All Rights Reserved.