Contact Center

Never Miss Another Opportunity

Streamline your call intake process and save money on staffing and technology with Enquire Contact Center.

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Contact Center

Enquire Contact Center increases conversion rates by making sure inquiries and referrals are always captured and followed-up on. Enquire Contact Center teams are knowledgeable and dedicated to your organization. Customized terminology and processes offer a seamless integration that ensures a consistent experience from first call to move-in or admission.

Call Answering​

Our knowledgable dedicated team answers inbound calls for your organization so each of your locations never miss an opportunity.

Outbound Follow-up​

We perform outbound follow-up to inbound web inquiries, referrals and leads that may have stalled or become cold.

Knowledgeable Teams​

Our teams are trained to handle your calls as if they are sitting at your community, facility or office.

Customizable Terminology​

Our talk track and phone process are customizable to your organization's terminology.

Seamless Integration​

Our contact center solutions integrate with the CRM and your current phone system.

Automated Workflows​

Our call cadence workflows are designed to follow-up with opportunities before your competition and have proven conversion results.

By the Numbers

Increase Lead Conversion Rate

0%

0%

Increase organic leads through real-time inquiry capture and immediate follow-up.

Reduce
Fees

0%

0%

Reduce paid referral fees with better integrated technology and sales processes that capture organic leads faster.

Reduce
Staffing Costs

0%

0%

Reduce staffing costs with automated workflows and outsourced personnel.

Live Chat

Connect with your website visitors in real time with live chat. Enquire Contact Center converts online chats to presentations and tours while providing immediate support to residents and patients.

  • Simple to install
  • Real-time chat
  • Dedicated team
  • Proactive chat pop-up option
  • Connect on client channel of choice
  • Fully integrated with Enquire CRM
  • Convert chats to calls
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  • Homepage-Monitor
  • LiveChat_Mockup

Pair with

Enquire CRM

for Additional Value

Integrate seamlessly with your business systems and processes to increase admissions and gain better data. Enquire CRM features customizable terminology, workflows and sales processes to create an exceptional experience for your customers.

  • User-friendly features
  • Accessible form any browser or your mobile device
  • Speech-to-text and one-click call, email and text
  • Outlook and Google Calendar syncing
  • Configurable forms, fields, and picklists
  • Auto-activity logging and notifications
  • Mobile app for iOS devices
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Ready to optimize your sales process?

Use the button below to schedule a demo with one of our team members today!

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