Enquire Contact Center increases conversion rates by making sure inquiries and referrals are always captured and followed-up on. Enquire Contact Center teams are knowledgeable and dedicated to your organization. Customized terminology and processes offer a seamless integration that ensures a consistent experience from first call to move-in or admission.
Our knowledgable dedicated team answers inbound calls for your organization so each of your locations never miss an opportunity.
We perform outbound follow-up to inbound web inquiries, referrals and leads that may have stalled or become cold.
Our teams are trained to handle your calls as if they are sitting at your community, facility or office.
Our talk track and phone process are customizable to your organization's terminology.
Our contact center solutions integrate with the CRM and your current phone system.
Our call cadence workflows are designed to follow-up with opportunities before your competition and have proven conversion results.
Increase organic leads through real-time inquiry capture and immediate follow-up.
Reduce paid referral fees with better integrated technology and sales processes that capture organic leads faster.
Reduce staffing costs with automated workflows and outsourced personnel.
Connect with your website visitors in real time with live chat. Enquire Contact Center converts online chats to presentations and tours while providing immediate support to residents and patients.
Integrate seamlessly with your business systems and processes to increase admissions and gain better data. Enquire CRM features customizable terminology, workflows and sales processes to create an exceptional experience for your customers.