Videos

Industry Benchmark Reports

2017 Senior Housing Sales and Marketing Benchmark Report

Enquire’s 2017 annual report on sales performance across several categories of managed care communities. It gives you the metrics and insights you need to measure your community’s performance.

2016 Senior Housing Sales and Marketing Benchmark Report

Enquire’s 2016 annual report on sales performance across several categories of managed care communities. It gives you the metrics and insights you need to measure your community’s performance.

2015 Senior Housing Sales and Marketing Benchmark Report

Enquire’s 2015 annual report on sales performance across several categories of managed care communities. It gives you the metrics and insights you need to measure your community’s performance.

Customer Case Studies

Americare Senior Living

How Americare Senior Living improved lead nurturing and boosted its conversion rate by 20+%.

Grand Villa Senior Living

How Grand Villa Senior Living increased their unpaid inquiry capture by 38% and increased occupancy by 11%.

The Cottages Assisted Living

How The Cottages increased inquiry response times and sales activity to drive 37% more onsite visits.

Sales Team Resources

Senior Living Morse Fall Scale

The Morse Fall Scale (MFS) is a rapid and simple method of assessing a patient’s likelihood of falling. Use this reliable and valid measure of fall risk to assess your patients.

Post-Acute Discharge Worksheet

Readmission to hospitals is common among elderly patients who are discharged to a post-acute setting, this worksheet provides suggested questions to use in your post-discharge workflow.

Sales and Marketing Report Card

The Sales and Marketing Report Card will give you an idea of how your organization scores on a variety of sales and marketing tactics.

Account Management Checklist

Effective account management is important for liaisons and sales representatives to stay organized and spend the right amount of time on each account. Download the Account Management Checklist and distribute to your team to help them organize their sales process.

Sales Pipeline Report

Maintaining a healthy and successful sales organization is vital to the future of your company in the competitive Senior Housing and Post-Acute markets. Download the Sales Pipeline Report to begin developing positive habits today.

Intake and Admissions Checklist

Intake and admissions coordinators should efficiently process referrals and track all pertinent information. This helps to not only increase census but to help tailor the sales process towards profitable sources.

Inquiry Call Checklist

The inquiry call is a potential resident, patient, or family member’s first impression of you. It’s very important to make the most of this initial call. Your team should follow a clear process for each call to ensure they get all of the information necessary to conduct the sale.

Sales Representative Checklist

High-performing sales representatives have certain habits in common. The Sales Representative Checklist is a great tool to begin developing positive habits on a daily, weekly and quarterly basis.

Email Templates That Get Results

We’ve compiled over a dozen email templates that are perfect for various situations and stages in your sales process. Each and every email builds familiarity for you and your organization. Remember – the one that follows up gets the sale!