Increase tours, sales activity, and occupancyOur scalable and customizable call center services support a variety of inbound and outbound calls. We are dedicated to increasing sales/admissions activity through prompt response and systematic follow-up.
Our solutions centralize your sales and marketing services so whether you have one property or many, your leads and referrals will get a consistent message. We also implement call centers to handle resident requests, maintenance requests, and other property management functions.
Enquire captures all sales inquiries and schedules appointments for your team.
- Inbound calls
- Outbound follow-up
- Email and online chat
- Website inquiries
- Event RSVPs
Enquire customizes the call script and internal tools to fit your company.
- Custom terminology
- Call scripts
- Email messaging
- Call handling
- Marketing themes
Enquire can integrate with your current applications and systems.
- Phone system
- Email and online chat
- Clinical/billing system
- Referral source systems
Enquire maintains all your data so corrections to lead information are updated real-time.
- Record clean-up
- Returned mail updates
- NCOA maintenance
- Database auditing
Answer the calls that your competitors are missing
Respond to internet leads in minutes instead of days
Work referrals faster than your competitors
Catch passive leads by offering online chat
Simplify your revenue cycle and grow your revenue faster by reducing sales cycle time.
Leverage our streamlined approach for answering every inquiry to increase tours and close more sales.
Increase Appointments and Onsite Visits
Improve Captured Inquiries
Reduce your administrative burdens and focus on enhancing the experience of your residents. Let our team service your prospects and residents.
Outsourcing tedious aspects of the resident lifecycle will reduce your time spent on paperwork and answering inquiries. Let us follow up with indecisive prospects and appointment scheduling so you can focus on your core business.
Your company will have designated Customer Service Associates that work directly with your staff. Stop wasting time responding to voicemails and emails, and let us handle inquiries from the prospects first contact.
Our web-based software allows you to receive information real-time including software updates and maintenance. Utilize our online analytics and reports to manage your resources more effectively and efficiently to improve facility performance.
All of your information is stored in our cloud network so that you can access it anytime, anywhere and on any device.
Your company will gain efficiency, functionality, flexibility and other cost saving benefits for a fraction of the cost.
Reduce your costs associated with hiring, training, turnover, technology hardware and software, compliance and security.
Our systems will ensure you always capture complete and accurate data.
Make better decisions about where to allocate resources to achieve the greatest ROI with comprehensive and customized reporting of your data.